Program of Study:
Communications MDP518
Communicating effectively is vital to the success of every leader and team. In this interactive course, you will discover how to overcome barriers to good communication. Getting the message across clearly and precisely, without misunderstanding, will cut costly errors and lost time. Expand your skills in active listening, speaking, questioning, giving feedback, interviewing, writing, and conducting meetings. This course includes a combination of class and independent study hours.
Human Relations MDP517
Throughout this course, supervisors, team leaders and aspiring supervisors explore how to deal with personnel issues effectively. Topics include understanding people, selection and orientation, training and development, developing and maintaining good morale, effective communication, performance appraisal, discipline and corrective action.
Management for Results MDP548
The role of the manager is constantly changing. The economy, legislation and technology have created a more complex work environment. While skills and techniques are crucial, other personal and organizational issues cannot be ignored. Traditional concepts vs. new beliefs in the management field, understanding the human factor, job enrichment, planning performance and appraising results will be explored.
Labour Relations MDP510
The Labour Relations course is designed to help participants to develop an understanding of the relationship between the employer, the employee and the union and to appreciate the importance of good negotiation practices. Labour legislation, working within a collective agreement, dealing with complaints and grievances, negotiations, collective bargaining, and the arbitration process will all be discussed in detail.
Creating Your Management Style MDP554
Designed to help you increase productivity, this course introduces problem-solving techniques and teaches effective methods for improving job performance. It can help you develop skills in decision making, evaluating employee performance, motivating employees, flowcharting, taking corrective active, and controlling activities.
Training in the Workplace MDP520
The main objective of this course is to offer participants the basic concepts and principles of training in the workplace in an experiential format. The course builds on each concept integrating training techniques with the principles of adult learning, training needs analysis, training construction and implementation and finally measurement and feedback. Each concept is a vital component of a successful training program in any organization.
Printable Ontario Management Development Program brochure PDF
|
|
|